INFO

Shipping

Free UK Shipping

For overseas delivery, please email for a quote

Local Drop-off

If you live in Bradford we offer a local drop-off option for rugs. Your rug will be delivered within 1-5 days after purchase. Should any issues arise, we will contact you via email or text to arrange alternative pickup or drop-off options.

Returns

As a small business, we are unable to offer returns or refunds. We appreciate your understanding.

Damaged Items
If your item arrives damaged, please contact me immediately with photos of the damage. We will consider exchanges on a case-by-case basis.

Custom Orders
All sales for custom orders are final.

COMMISSIONS

Please note that commissions require a security deposit of 50% of the final price. *This deposit is NON REFUNDABLE. This deposit allows me to purchase the materials necessary as well as pay for the time dedicated for the design.

Please allow 4-6 weeks for completion.